Shipping Policy

In-stock items ship within 1–3 business days of order confirmation. Platform testing, kitting and firmware configuration add 1–2 days when requested — the lead time on your quotation always reflects this.

Express courier (DHL / FedEx / UPS) for urgent spares and small cartons; air freight for mid-size consignments; sea freight (FCL / LCL) for palletised bulk. We consolidate multi-line BOMs into one shipment to cut per-kilo cost.

We quote FOB Guangzhou/Shenzhen/Hong Kong, CIF, DAP and DDP. On DDP orders we handle export declaration, destination customs clearance and duty payment door-to-door; on DAP and CIF you or your broker clear import.

Every shipment includes a full documentation set: commercial invoice, packing list, HS classification and certificate of origin where required.

Express: Southeast Asia 2–4 days, Europe 3–6 days, North America 3–7 days, Middle East 3–6 days. Air freight adds airport handling of 2–4 days; sea freight typically 18–35 days depending on the trade lane. Estimates exclude customs inspection time.

All components ship in anti-static shielding with moisture-barrier bags, foam suspension and double-wall export cartons; pallets are heat-treated and ISPM-15 compliant. CPUs travel in tray-and-clamshell, memory in ESD tubes or trays, and drives in anti-static cushioning rated for air freight.

A tracking number is issued on dispatch, and your account engineer follows the shipment to delivery. Shipments are insured at invoice value; on DDP terms we are the claimant, on other terms we assist your claim with full documentation.

HS codes and declared values follow the commercial invoice exactly — we do not under-declare. Some destinations restrict certain encryption-capable or high-compute items; we flag this at quotation stage. Remote-area surcharges are quoted in advance, never after dispatch.

Photograph damaged cartons before opening, keep all packaging, and notify us within 48 hours of delivery. With the photo set and packing list we open a carrier claim immediately and, on verified damage or shortage, replace or credit the affected items without waiting for the carrier to settle.

Shipping status and logistics: Bryant — +86 13302836681 (WhatsApp) · huazhejason@gmail.com. For availability and lead times, request a quotation or browse the product catalogue.